Unlimited help desk
Real people, a 36-second average callback, and no meter running when your team needs help.
Managed IT Services · Your IT department
Managed IT means Xpert Technologies acts as your full outsourced IT department for one predictable monthly fee. That covers unlimited help desk support, proactive monitoring, vendor management and a quarterly technology roadmap.
A full IT department for less than the cost of one hire.
Stop being the person who fixes the printer. We take ownership of your technology end-to-end — support, strategy and accountability — so your leadership team can focus on running the business.
What do you get with Managed IT Services from Xpert?
Managed IT Services from Xpert Technologies includes unlimited help desk, proactive monitoring, onboarding & offboarding, vendor management, quarterly roadmap and scorecard reporting.
Proactive monitoring
We spot failing drives, missed updates and threats before they turn into downtime.
Onboarding & offboarding
New hires productive on day one. Departing employees locked out the same hour.
Vendor management
Internet, printers, line-of-business software — we make the calls so you don't have to.
Quarterly roadmap
A clear technology plan and budget tied to where your business is going.
Scorecard reporting
Measurables you can drop straight into your weekly L10 meeting.
36 sec · average callback time
Hand off IT. Get your time back.
Book a 15-minute call. We'll learn how your firm runs today and show you what owning the IT seat looks like.
Frequently asked questions
Managed IT Services questions, answered
Short, direct answers to the 6 questions buyers ask us most.
How much does managed IT cost?
Every price is custom, because it depends on your network, your cybersecurity needs and the level of support your team expects. Most firms pay a predictable monthly fee instead of surprise hourly bills. Answer a few questions on our pricing page and you'll see your estimated range right away.
What does a managed IT provider actually do?
We act as your full IT department. That means unlimited help desk support, proactive monitoring, onboarding and offboarding, vendor management and a technology plan reviewed with you every quarter.
How fast will someone call us back?
Our average callback time is 36 seconds. You talk to a real person who can start fixing the problem, not a ticket queue.
Do we still need an in-house IT person?
No. Most of our clients have no one in-house who owns IT. If you do have an internal IT person, we work alongside them and take the load off.
How hard is it to switch IT providers?
We run the transition for you, including documentation, passwords and coordination with your current provider. Your team keeps working while we take over.
What if we're not happy?
Every client is covered by our 90-day "Shoot Once" guarantee. If you aren't 100% satisfied in the first 90 days, it's on us.
What other services pair with Managed IT Services?
Which industries use Managed IT Services from Xpert?
Managed IT Services for Financial Advisors & RIAsManaged IT Services for Law FirmsManaged IT Services for CPA FirmsManaged IT Services for Oral Surgery PracticesManaged IT Services for ChurchesManaged IT Services for EOS Companies
Have a question about Managed IT Services? Contact Xpert Technologies about Managed IT Services.