Last updated November 12, 2026
Who is responsible for your information?
Xpert Technologies, Inc. operates this website and uses information you submit to respond to business inquiries. This Privacy Policy covers the website; our Master Services Agreement sets out the terms for purchased services.
What information do you share with us?
Contact requests include your name, company, email, optional phone number, computer range, reason for contacting us and any message you provide. The IT Health Check saves your email, answers and calculated report. Pricing saves your company, verified work email, questionnaire answers and estimate. Please do not submit patient records, passwords, client financial information or other sensitive material.
Why do we use this information?
We use it to respond to your inquiry, provide requested reports or estimates, verify your email and protect forms from spam. Our hosting and authentication providers process these submissions for us. Verification uses email delivery when configured; authentication saves a session in your browser. We do not use form submissions to identify visitors in website analytics.
How are visits measured?
Lovable’s analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records pages visited, where visitors came from, country, browser, operating system, device type, time on the site, page loading speed and errors. Clicks are recorded by their position on the page, not their text.
For visitors in the EU/EEA, United Kingdom, Switzerland and Canada, and where location cannot be determined, clicks wait until analytics is accepted. Elsewhere clicks are measured unless analytics is rejected. A browser’s Global Privacy Control signal prevents click tracking even after acceptance. Page visits, time on page, speed and errors are recorded for every visitor without cookies and without identifying anyone.
Detailed analytics data is kept for 90 days and daily summaries for one year. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.
What stays in your browser?
The hosting provider may set a short-lived security cookie to distinguish legitimate requests from automated traffic. This is separate from optional analytics. Your privacy choice is saved in browser storage for up to 12 months. A rejection may be requested again after six months, but does not turn tracking back on. Email verification may save authentication tokens so your verified pricing estimate can be retrieved. Use Cookie settings in the footer to change optional analytics choices.
What about maps and booking?
The service-area map connects to Google Maps when displayed, which receives connection information such as your IP address and browser details. Google may use cookies or browser storage under its own policies. Google’s privacy policy describes its processing. The booking page is reserved for a future HubSpot calendar; that calendar is not currently connected.
What happens when website fonts load?
This website loads fonts from Google Fonts. Your browser connects to Google, which receives your IP address and request information such as browser details and the referring page. Google Fonts does not set cookies for these requests; Google’s font privacy information explains how it handles them.
How is spam prevented?
Contact and assessment submissions use validation, hidden spam checks and submission limits. A salted hash of connection information is stored with submissions to enforce those limits; it is not used for visitor analytics. Form records are retained for responding to your inquiry and business follow-up. Contact us to request review, correction or deletion, subject to applicable recordkeeping obligations.
How can you contact us?
Contact Xpert Technologies with privacy questions or requests about information you have submitted.
Will this policy change?
We may update this policy when the website’s services or information practices change. The date above identifies the latest website-policy update.